NHTSA Complaint #11006017 — 2016 FORD ESCAPE

WHEELS issue reported to NHTSA

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Complaint Details

ODI Number	11006017
Vehicle	2016 FORD ESCAPE
Component	WHEELS
Date of Incident	July 17, 2017
Date Filed	July 17, 2017
Mileage	18,800 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

CONTINENTAL CONTIPROCONTACT TIRES, 235/55R17. CAR CURRENTLY HAS 18,800 MILES OF NORMAL DRIVING AT CONSERVATIVE SPEEDS. TIRE TREAD DEPTH IS NOW 5/32'. TOTALLY UNACCEPTABLE FOR A TIRE RATED AT 60K MILES. FOR NEW CAR PURCHASES, CONTINENTAL HAS NO TREAD WEAR REPLACEMENT POLICY. THIS IS RIDICULOUS AND UNACCEPTABLE. IF PURCHASED FOR AFTER-MARKET USE, IT WOULD BE COVERED FOR A PRO-RATA REPLACEMENT. WHY ARE THESE TIRES WEARING OUT SO QUICKLY? CAUSE OF THIS PROBLEM ON MY END WAS DRIVING THE CAR AND HAVING CONTINENTAL CONTIPROCONTACT TIRES ON THE ORIGINAL PURCHASE.

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