NHTSA Complaint #11005115 — 2013 FORD FOCUS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	11005115
Vehicle	2013 FORD FOCUS
Component	STEERING
Date of Incident	July 13, 2017
Date Filed	July 13, 2017
Mileage	64,369 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

I RECEIVED A "STEERING ASSIST FAULT" WHILE TURNING ON MY CAR (IT WAS PARKED AT THE TIME) STEERING ASSIST FAULT. THE MILAGE IS 64K AND THE REST OF THE CAR IS IN GOOD SHAPE. HOWEVER, WITHOUT WARNING NOR FORESEEABLE CAUSE TO THIS ISSUE. WHEN THE WARNING LIGHT CAME ON, I HAD LITTLE CONTROL OVER THE STEERING. UPON RESEARCH THERE ARE ALREADY VARIOUS COMPLAINTS WITH THE SAME VEHICLE ALL OF WHICH HAS HAPPENED EITHER THE CAR IN MOTION OR MERELY PARKED. THE COST ASSOCIATED WITH THIS KNOWN ISSUE THAT THE MANUFACTURER HAS PROVEN THROUGH VARIOUS SOURCES IS UNETHICAL. I AM FILING THIS COMPLAINT BECAUSE OF THE POSSIBLE MONETARY LOSS TO MYSELF, AND HIGH RISK NATURE OF THIS ISSUE THAT COULD CAUSE POSSIBLE INJURY.

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