NHTSA Complaint #11004969 — 2013 VOLKSWAGEN CC STEERING

Complaint Details

ODI Number	11004969
Vehicle	2013 VOLKSWAGEN CC
Component	STEERING
Date of Incident	July 12, 2017
Date Filed	July 12, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WHEN I TRY TO START MY CAR, MY STEERING STARTS SHAKING BADLY FOR 30 SECONDS. THE WHOLE CAR IS SHAKING AS WELL. AFTER THE SHAKING, THE STEERING FREEZES AND LOCKED. THE RED STEERING WORKING SIGN SHOWS UP. I CANNOT DRIVE THE CAR AT ALL. THE SAME ISSUE HAS BEEN WIDELY REPORTED BY MANY VW CUSTOMERS ONLINE. YOU CAN FIND SEVERAL VIDEOS ON YOUTUBE. VW DEALERS TOLD ME THEY CANNOT FIX IT AND REFUSED TO REPLACE IT AS WELL.

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#10902984 — September 1, 2016 — DRIVING DOWN HIGHWAY AND STEERING WHEEL TOOK THE CAR LEFT, LOST CONTROL AND CRASHED. ENTIRE WHEEL AND AXLE WAS OFF ...

Recent Complaints for the 2013 VOLKSWAGEN CC

#11516993 — AIR BAGS — April 14, 2023 — While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A...

#11516993 — ELECTRICAL SYSTEM — April 14, 2023 — While I was driving I notice my steering wheel making a crumbling of plastic noise when I made any kind of turn . A...

#11475324 — AIR BAGS — July 22, 2022 — The contact owns a 2013 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag war...

#11475324 — ELECTRICAL SYSTEM:HORN — July 22, 2022 — The contact owns a 2013 Volkswagen CC. The contact stated that while driving at an undisclosed speed, the air bag war...

#11422933 — AIR BAGS — June 30, 2021 — The contact owns a 2013 Volkswagen CC. The contact stated that while operating the vehicle, the air bag warning light...