NHTSA Complaint #11004790 — 2012 DODGE DART

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11004790
Vehicle 2012 DODGE DART
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

MY WIFE DIANA PURCHASED THIS CAR ON JUNE 19 2017, FROM A DEALERSHIP HYUNDAI OF GARDEN GROVE CA. A MONTH AFTERWARD WE TRIED TO START THE VEHICLE, SINCE THIS DODGE DART IS A 6 SPEED MANUAL TRANSMISSION, THE CLUTCH NEEDS TO BE PRESSED TO START THE ENGINE. WHEN I DID THAT, THE CLUTCH WENT ALL THE WAY TO THE FLOOR AND STAYED THERE. WE TOOK IT TO GLEEN E THOMAS DODGE CHRYSLER DEALERSHIP LOCATED IN LONG BEACH CALIFORNIA. THEY KEEP THE CAR FOR A FULL 7 DAYS AND COULDN'T FIXED IT. AFTER THAT THE PROBLEM OF THE STICKING CLUTCH REMAINS UNTIL NOW, GETTING WORSE AS THE TIME GOES BY. EVERY WEEK THE ISSUE COMES UP. WE TOOK THE CAR AGAIN TO ANOTHER DEALERSHIP, THIS TIME WAS CERRITOS DODGE AND THEY KEPT THE CAR FOR ANOTHER WEEK. CLUTCH HASN'T BEEN FIXED. THE STICKING CLUTCH HAPPENS ALMOST EVERY WEEK IN THE LAST 2 MONTHS, WE HAVE TO PULL IT BACK WITH OUR HANDS OR FEET, THEN WE PUMP THE CLUTCH UNTIL IT WORKS AGAIN.

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