NHTSA Complaint #11004639 — 2012 DODGE DART

TL* THE CONTACT OWNS A 2013 DODGE DART. WHILE THE CONTACT'S SON WAS DRIVING 60 MPH, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO PERRY CHRYSLER DODGE JEEP RAM (2340 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AS THE BRAKES AND STEERING WHEEL FAILED TO RESPOND. THE VEHICLE WAS TOWED TO FISHER CHRYSLER DODGE JEEP RAM (349 E 32ND ST, YUMA, AZ 85365) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED A THIRD TIME. AT THE TIME OF THE COMPLAINT, THE VEHICLE WAS BEING TOWED TO ROGERS & ROGERS CHRYSLER JEEP DODGE (2329 CA-86, IMPERIAL, CA 92251). THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO REIMBURSE ASSOCIATED COSTS AND PROVIDE A RENTAL VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.