NHTSA Complaint #11003606 — 2007 VOLVO S80

TL* THE CONTACT OWNS A 2007 VOLVO S80. WHILE THE CONTACT'S HUSBAND WAS DRIVING 30 MPH AND MAKING A TURN, AN ABNORMAL "POP" SOUND WAS HEARD AND THE STEERING WHEEL BECAME DIFFICULT TO TURN WITHOUT WARNING. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING HOSE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE STEERING FAILED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE POWER STEERING PUMP/RESERVOIR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.