NHTSA Complaint #10811879 — 2007 VOLVO S80

TL* THE CONTACT OWNS A 2007 VOLVO S80. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, SHE HEARD A LOUD ABNORMAL NOISE COMING FROM THE FRONT OF THE VEHICLE AND THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS UNABLE TO BE DIAGNOSED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER STEERING RESERVOIR RETURN HOSE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V378000 (STEERING). THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.