NHTSA Complaint #11002059 — 2007 LEXUS IS 350

AIR BAGS issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11002059
Vehicle 2007 LEXUS IS 350
Component AIR BAGS
Date of Incident
Date Filed
Mileage 63,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State WA

Consumer Description

I BOUGHT MY CAR USED IN 2015 AND ABOUT 1,000 MILES AFTER DRIVING IT OFF THE LOT THE AIRBAG LIGHT CAME ON. I TOOK IT TO THE LOCAL LEXUS DEALERSHIP AND THEY DIAGNOSED IT AS THE DRIVER'S KNEE AIRBAG AND SAID THE ENTIRE AIRBAG WIRE HARNESS NEEDED TO BE REPLACED AND QUOTED ME $3,500. I LOOKED UP THE ISSUE AND FOUND THAT LEXUS HAD PREVIOUSLY ISSUED A TSIB ON IT (L-SB-0167-08). I ALSO READ MANY OWNERS AROUND THAT TIME WERE ABLE TO GET IT FIXED UNDER WARRANTY (72MO OR 70K MILES). UNFORTUNATELY THAT EXPIRED FOR ME 2 YEARS BEFORE I EVEN BOUGHT THE CAR. I'M VERY FRUSTRATED THAT THEY KNOW THIS IS AN ISSUE, THAT IT'S RELATED TO AIRBAG SAFETY AND THEY ARE STILL ASKING ME TO PAY THOUSANDS. IT'S BEEN TWO YEARS AND THE LIGHT IS STILL ON. PS: THE DEALERSHIP TOLD ME SEVERAL TIMES THAT I WASN'T AFFECTED BY THE TAKETA RECALL BUT I LATER GOT THE RECALL NOTICE.

Related Complaints for the 2007 LEXUS IS 350

Other AIR BAGS Complaints

#11041450 TL* THE CONTACT OWNS A 2007 LEXUS IS 350. WHILE DRIVING 35 MPH, THE AIR BAG INDICATOR ILLUMINATED WITHOUT WARNING. SE...
#11011259 MY AIRBAG LIGHT IS ON. I DID SOME RESEARCH ONLINE AND LEXUS HAD ISSUED A TSB FOR THE AIRBAG LIGHT FOR 2006-2007 (...
#10993721 TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: ...
#10968511 THERE ARE 2 RECALLS THAT I HAVE BEEN TOLD BY SERVCO LEXUS OAHU HAVE TO BE DONE AT A DEALERSHIP. THE PROBLEM IS I LIVE...
#10948768 I CANNOT RENEW MY CAR REGISTRATION IN CALIFORNIA UNTIL THIS AIRBAG RECALL HAS BEEN PROCESSED BY LEXUS.

Recent Complaints for the 2007 LEXUS IS 350

#11510671 STRUCTURE:INTERIOR PANELS:DASHBOARD The contact owns a 2007 Lexus IS350. The contact stated that the dashboard was melting and becoming sticky. The failu...
#11437165 ENGINE The contact owns a 2007 Lexus IS350. The contact stated that he was informed that the vehicle was included in NHTSA C...
#11437165 POWER TRAIN The contact owns a 2007 Lexus IS350. The contact stated that he was informed that the vehicle was included in NHTSA C...
#11399298 STRUCTURE:INTERIOR PANELS:DASHBOARD TL* THE CONTACT OWNS A 2007 LEXUS IS 350. THE CONTACT STATED THAT THE DASHBOARD WAS STICKY CAUSING A GLARE TO REFLECT...
#11228544 UNKNOWN OR OTHER SURFACE OF DASHBOARD PLASTIC MATERIAL MELTED IN FRONT OF THE DRIVER SEAT AND BECAME SHINY, CAUSING GLARE WHICH IS BLI...
Check any vehicle history by VIN - Free vehicle history report