NHTSA Complaint #11002010 — 2016 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11002010
Vehicle	2016 FORD FOCUS
Component	STRUCTURE:BODY
Date of Incident	May 26, 2017
Date Filed	June 28, 2017
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

BOTH HATCH STRUTS FAILED WITHIN 1 YEAR OF PURCHASING THE CAR NEW FROM DEALER. STRUTS FAILED WITHOUT WARNING AND HATCH DROPPED ON HEAD. AFTER STRUT FAILURE, THE HATCH WAS A SERIOUS SAFETY HAZARD AS IT WOULD SLAM SHUT IN A WAY THAT WOULD EASILY TAKE OFF A FINGER OR A HAND.

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