NHTSA Complaint #11509589 — 2016 FORD FOCUS

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11509589
Vehicle 2016 FORD FOCUS
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AZ

Consumer Description

While driving on the highway my 2016 ford focus stalled without warning and would not start until after having it towed. When I go to the gas station after filling the gas tank my vehicle is either hard to start or doesn't start until after waiting a while. This happens often. My check engine light stays on and it smells like gas from the outside. The front-end apron of my vehicle has recently fallen off without warning and for no reason. I took my vehicle to San Tan Ford in Gilbert, Arizona where I purchased my 2016 Ford Focus in May of 2016. The technicians' diagnosis was engine light ml on 2pcm code p1450 p0507 fuel tank leaking replace leaking fuel tank and recommend new fuel pump possible damaged from excessive vacuum applied to tank code p1450 replace canister purge valve for code p1450 stuck open & retest. Dealership and Ford Motor Company is refusing to do repairs stating that my VIN number does not have any recalls and refused to check my front-end apron joints for recall 17S03 although my front-end apron has unattached for no reason. the technician also included that the front-end motor mount is collapsed and recommend replacing mount. Water Pump Replacement inspection found leaking recommend replacing water pump. Also, the degas bottle cracked and leaking coolant and Damaged from excessive Vacuum applied to tank The Canister Purge Valve malfunction causing excessive vacuum in the vapor management system. Stuck canister purge valves cause it to stall. If the CPV is replaced, dealers should inspect and replace the carbon canister, fuel tank and fuel delivery module as necessary. Bearing failed as the result of a sudden overload caused by vibration or imbalance compounded by rapid engine acceleration. This overloads the bearing generating a great deal of heat. Amplified through rapid acceleration and high RPM operation.

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