NHTSA Complaint #11001390 — 2010 VOLKSWAGEN TIGUAN ENGINE

Complaint Details

ODI Number	11001390
Vehicle	2010 VOLKSWAGEN TIGUAN
Component	ENGINE
Date of Incident	June 14, 2017
Date Filed	June 26, 2017
Mileage	112,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

THE TIMING CHAIN SKIPPED OR BROKE WHICH CAUSED A FAILURE. IT COULD NOT BE DETERMINED IF THE TIMING CHAIN WAS THE FIRST TO FAIL OR IF SOMETHING ELSE (TENSIONER FAILURE) CAUSED THE TIMING CHAIN TO BREAK AS A RESULT. THIS RESULTED IN THE VEHICLE BEING TOWED TO THE DEALER SINCE IT WAS NOT SAFE TO DRIVE. I WAS LUCKY THIS OCCURRED WHEN THE VEHICLE WAS IDLING IN A TURN LANE. WHILE IDLING, THE VEHICLE STARTED SHAKING RATHER VIOLENTLY FORE/AFT. I IMMEDIATELY PULLED OF THE ROAD AND TURNED OFF THE VEHICLE.

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