NHTSA Complaint #11001288 — 2014 JEEP CHEROKEE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11001288
Vehicle	2014 JEEP CHEROKEE
Component	SERVICE BRAKES
Date of Incident	June 14, 2017
Date Filed	June 25, 2017
Mileage	51,418 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

MY 2014 JEEP CHEROKEE LATITUDE AT 41000 MILES HAD A BRAKE FAILURE. NOW AT 51000 MILES THE ENGINE HAS BEEN STALLING WHILE IN MOTION AND SHIFTING INTO NEUTRAL. THE DEALERSHIP TOLD ME AFTER THE 2ND TIME IN FOR THIS PROBLEM THAT THE VEHICLE WAS 3.5 QUARTS LOW ON OIL AND THE ENGINE HAD SHUT OFF TO "PROTECT ITSELF" . THE CAR HAS BEEN PARKED FOR IN MY GARAGE FOR 3 DAYS, AFTER DRIVING IT FOR ABOUT 3 MILES THE CHECK ENGINE LIGHT CAME ON, UPON CHECKING IT IS AGAIN LOW ON OIL. I HAVE HAD THE CAR SERVICED AS RECOMMENDED AND DON'T UNDERSTAND THIS SUDDEN OIL USE, THERE ARE NO SIGNS OF LEAKAGE OR SMOKING, AND THE WARNING SYSTEM IS NOT INDICATING LOW OIL PRESSURE. IT IS GOING BACK TO THE DEALERSHIP MONDAY MORNING.

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