NHTSA Complaint #11000962 — 2013 CHEVROLET CAPTIVA

ELECTRICAL SYSTEM issue reported to NHTSA

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Fire

Complaint Details

ODI Number	11000962
Vehicle	2013 CHEVROLET CAPTIVA
Component	ELECTRICAL SYSTEM
Date of Incident	March 10, 2017
Date Filed	June 24, 2017
Mileage	99,800 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

WHILE I WAS DRIVING TO WORK ON THE HIGHWAY MY CAR CAUGHT ON FIRE THROUGH THE LEFT PASSENGER DOOR SPEAKER. I PULLED OVER AND GOT STUCK IN THE FLAMING CAR BECAUSE THE SEAT BELTS WOULD NOT RELEASE. AFTER A WHILE I WAS ABLE TO GET OUT, AND CALL THE FIRE STATION THEY CAME AND OUT THE FIRE; THEY SAID THE WIRE THAT CONNECTS TO THE SPEAKER WAS THE MAIN CAUSES OF THE FIRE. I TOOK THE CAR TO THE DEALERSHIP AND THEY CLAIMED NOTHING WAS WRONG WITH IT, IT JUST HAPPENED. NOW I'M STUCK WITH A CAR THAT I'M AFRAID TO DRIVE BECAUSE MY LIFE IS NOT ONLY AT RISK OF A CAR ACCIDENT BUT NOW ALSO AN UNKNOWN CAUSE OF ANOTHER POTENTIALLY FIRE.

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