NHTSA Complaint #11000830 — 2005 DODGE RAM 1500

TL* THE CONTACT OWNS A 2005 DODGE RAM 1500. THE CONTACT STATED THAT THE REAR OF THE VEHICLE CAUGHT ON FIRE WHILE DRIVING 60 MPH. AN EYEWITNESS EXTINGUISHED THE FIRE. THERE WERE NO INJURIES AND A REPORT WAS NOT FILED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 14V796000 (POWER TRAIN), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE RECALL REPAIR WAS SERVICED AT THE LOCAL DEALER (ADVENTURE CHRYSLER JEEP DODGE RAM LOCATED ON 36845 EUCLID AVE, WILLOUGHBY, OHIO, 44094). THE VEHICLE WAS DRIVEN TO AN UNKNOWN LOCAL DEALER LOCATED IN THE STATE OF KENTUCKY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THEY WOULD SEND A SPECIAL ENGINEER TO INVESTIGATE THE VEHICLE PER CASE NUMBER: 31588634. THE VEHICLE WAS INVESTIGATED BY THE MANUFACTURER'S ENGINEER WHO INFORMED THE CONTACT THAT A SPECIAL INVESTIGATIONS UNIT WAS TO REVIEW THE VEHICLE AND REPORT BACK TO THE MANUFACTURER. THE VEHICLE REMAINED AT THE DEALER FOR THREE WEEKS, BUT NO REPAIR ORDER HAD BEEN PROVIDED FROM THE MANUFACTURER. THE CONTACT WAS INFORMED THAT HE WOULD HAVE TO START PAYING A STORAGE FEE FOR THE VEHICLE IF IT WAS NOT REMOVED. THE CONTACT HAD THE VEHICLE SHIPPED TO HIS PERSONAL INDEPENDENT MECHANIC LOCATED IN ATLANTA, GEORGIA WHO DIAGNOSED THAT THE REAR PINION NUT WAS REPAIRED AND WAS TOO TIGHT, WHICH CAUSED THE FIRE. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AND NO ASSISTANCE WAS MADE AVAILABLE. THE FAILURE MILEAGE WAS 150,000. THE VIN WAS UNAVAILABLE.