NHTSA Complaint #11000784 — 2010 NISSAN ALTIMA

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11000784
Vehicle 2010 NISSAN ALTIMA
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 101,224 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

KEY FOB IS INSERTED IN SLOT AND ALL LIGHTS AND GUAGES WILL LIGHT UP, WINDOWS GO UP AND DOWN, DOORS WILL LOCK AND UNLOCK, BUT WHEN BRAKE DEPRESSED AND START PUSH BUTTON IS PRESSED CAR WILL NOT START. BATTERY LESS THAT 6 MONTHS OLD (JUST REPLACED IN ATTEMPT TO FIX PROBLEM). BRAKE SWITCH JUST REPLACED IN ADDITIONAL ATTEMPT TO FIX PROBLEM. NISSAN DEALER IN ST. LOUIS LISTS THIS AS A RECALL FOR 2010 MODELS, DEALER IN MARION, IL SAYS IT IS NOT. MARION DEALER REPLACED TWO PARTS [24167-ZX00J HARNESS -SUB] AND [25320-JN00A SWITCH ASSY-STOP LAMP] AT COST TO CUSTOMER OF $567. FOR PARTS AND LABOR. CAR STILL WOULD NOT START. DEALER STATED THAT ON "TSB" THEY "FOUND SIMILAR CONCERNS" AND ADDITIONAL PARTS NEED TO BE INSTALLED LISTED IN PROCEDURE," AND "CONFIRMED POWER IS SWITCHING AT BCM BUT NOT ENGAGING STARTER NEED TO REPLACE BCM AND DIAG FURTHER - QUOTED CUSTOMER $569.35 TO REPLACE BCM TO FIX OTHER CONCERN" (CAPITALIZATION PER DEALER). I DECLINED. CAR WAS STATIONARY IN DEALER SHOP. I HAVE TRIED TO SPEAK WITH CORPORATE NISSAN, BUT HAVE NOT HAD ANY SATISFACTION. MY PERSONAL MECHANIC (HAS MASTERS DEGREE IN AUTO MECHANICS) SAYS IT IS A RECALL PROBLEM WITH RECALL LISTED ON INTERNET IN MARCH, APRIL AND MAY. DATE GIVEN BELOW IS REPAIR ATTEMPT AT DEALER. ## VIN PASSED ## NISSAN ALTIMA 2010 ##

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