NHTSA Complaint #11000558 — 2017 JEEP CHEROKEE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11000558
Vehicle 2017 JEEP CHEROKEE
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage 1,980 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I WAS STOPPED AT THE RED LIGHT, MY FOOT ON THE BRAKE AND VEHICLE GEAR IN D, I FELT MY VEHICLE IS REVERSING (MOVING BACKWARDS), I THOUGHT MY VEHICLE GEAR WAS IN R AND FOOT ON GAS PADEL BUT THAT WAS NOT THE CASE, I DOUBLE CHECKED TO MAKE SURE THE VEHICLE GEAR WAS IN D AND FOOT ON THE BRAKE PEDAL, I PUT MY VEHICLE IN PARK (P) TO MAKE SURE IT STOPS AND THEN WHEN LIGHT TURNED GREEN, I PUT IT IN DRIVE (D) AND STARTED DRIVING. IN ALL THAT BIZZARENESS, I FELT I MISSED A GREEN LIGHT AS WELL. I THOUGHT MAY BE THE VEHICLE BESIDES ME STARTED DRIVING AND IT WAS MY VISION WHICH MADE ME THINK THAT MY VEHICLE MOVED BACKWARDS BUT I AM A LONG TIME DRIVER AND SOMETHING LIKE THAT NEVER HAPPENED WITH ME BEFORE. I WAS COMPLETELY SHAKEN UP, THINKING THAT LUCKILY NO VEHICLE WAS BEHIND ME DURING ALL THAT TIME. I ALSO NOTICED THAT MY VEHICLE WAS AT LEAST ONE VEHICLE SPACE BEHIND THE STOPPAGE LINE WHEN I STARTED DRIVING AGAIN. THIS STRENGTHENED MY BELIEF THAT MY VEHICLE MOVED BACKWARDS.

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