NHTSA Complaint #11000466 — 2012 KIA OPTIMA HYBRID

I HEARD A TICKING NOISE COMING FROM UNDER THE HOOD. I STOP TO CHECK THE OIL, IT WAS FINE. IT HAD ALSO BEEN CHANGE ABOUT 3500 MILES BEFORE THIS HAPPEN. BY THE TIME I GOT HOME IT WAS MUCH WORST! I CHECK THE OIL AGAIN, THERE WAS STILL OIL AT THE APPROPRIATE LEVEL. THIS TIME THE DIP STICK HAD METAL SHAVINGS ON IT. I CALLED MY LOCAL GARAGE AND HAD IT TOWED TO THEM. THEY SAID IT NEEDED A NEW ENGINE! I HAD IT BROUGHT TO THE DEALER THAT I BOUGHT IT FROM KEMPER KIA OF BRIDGEWATER NJ. THEY ALSO AGREED THE ENGINE NEEDED TO BE REPLACED. THEY TOLD ME A RECALL FOR THIS ENGINE JUST CAME OUT. THE RECALL IS FOR PREMATURE BEARING WEAR CAUSING THESE ENGINES TO THROW A ROD. THIS IS EXACTLY WHAT HAPPEN TO MY ENGINE! THEY SAID BECAUSE I AM THE SECOND OWNER IT IS NOT COVERED UNDER THE 10YEAR 1000,000 MILE WARRANTY. MY CAR HAS 88,989. THIS CAR SHOULD BE COVERED! SOME HOW MY VIN NUMBER IS NOT ON THE RECALL LIST! THEY HAVE HAD THE CAR FOR 3 WEEKS NOW! KIA HAS ONLY PUT ME ON THEIR ESCALATION DEPARTMENT.