NHTSA Complaint #11000289 — 2015 CADILLAC CTS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11000289
Vehicle	2015 CADILLAC CTS
Component	UNKNOWN OR OTHER
Date of Incident	March 15, 2016
Date Filed	June 20, 2017
Mileage	28,734 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I PURCHASED THIS CAR 15MAR16 FROM DUBLIN CADILLAC IN DUBLIN, CA. THE DRIVER SIDE BLIND SPOT DETECTION WAS NOT WORKING. I TOOK THE CAR BACK AND THEY CONFIRMED IT WAS NOT WORKING CORRECTLY, BUT TOLD ME THERE WAS NOTHING THEY COULD DO ABOUT IT AND THAT "I WOULD JUST HAVE TO LIVE WITHOUT IT". SINCE THIS IS A SAFETY FEATURE, I THOUGHT THEY SHOULD HAVE CORRECTED IT UNDER WARRANTY. THEY HAVE REFUSED, SO I AM BRINGING THIS TO YOU ATTENTION AND REQUESTING HELP TO GET IT WORKING CORRECTLY. I HAVE HAD TWO CLOSE CALLS DUE TO THIS PROBLEM. THE DEALER IS DUBLIN CADILLAC, 4200 JOHN MONEGO COURT,DUBLIN, CA.

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