NHTSA Complaint #10995822 — 2013 AUDI Q5 UNKNOWN OR OTHER

Complaint Details

ODI Number	10995822
Vehicle	2013 AUDI Q5
Component	UNKNOWN OR OTHER
Date of Incident	May 3, 2017
Date Filed	June 19, 2017
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE GLUE THAT HOLDS THE PANORAMA SUN-SHADE TO THE SIDE RAILS FAILS IN HOT CLIMATES. SEPARATION FROM THE SIDE RAIL GUIDES CAUSES THE SUN-SHADE TO CATCH AND TEAR. THIS PART CANNOT BE REPAIRED AND MUST BE REPLACED AT THE COST OF $1500+. I CONTACTED AUDI AND WAS INFORMED THAT THE FAILURE OF THE GLUE IS NOT A COMMON ISSUE DESPITE FINDING DOZENS OF SIMILAR COMPLAINTS ONLINE AND FINDING LOCAL REPAIR SHOPS THAT REPORT REPLACING DOZENS OF SUNSCREENS PER YEAR FOR EXACTLY THIS REASON. I TRULY BELIEVE THIS IS A MANUFACTURER DEFECT AND SHOULD BE TREATED AS SUCH AND REPLACED BY THE MANUFACTURER.

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