NHTSA Complaint #11619831 — 2013 AUDI Q5

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11619831
Vehicle 2013 AUDI Q5
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The rear subframe has plastic "stone guards" to protect the frame from being damaged in off-road conditions. Where these stone guards are attached, the subframe has rotted/rusted large holes. Water and salt from winter seasons can get trapped behind these guards. A subframe on a vehicle at this age should NOT have complete holes rotted through. Let alone a vehicle brand such as Audi, known for quality. The rear subframe connects the rear suspension and AWD drivetrain to the unibody of the vehicle. This is a major safety concern. It has not been inspected by the manufacturer; my Audi dealer denied this could happen. I am part of a few Audi groups/forums with others facing the same issues, and Audi replacing the subframe under the corrosion warranty. This is a widespread issue amongst the forums. There are no warnings or symptoms as of yet. I noticed the holes 3/17/24. The vehicle has been somewhat sufficient to operate. I just don't want to be traveling down the road with my family in the vehicle if the subframe collapses. I am afraid to fully remove the stone guards as others on the forums claimed that Audi would do nothing for them after removing the guards. Being that they are "protection".

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