NHTSA Complaint #10995486 — 2004 FORD F-150

I HAVE A 2004 FORD F-150 XL EXTENDED CAB PICK UP WITH 140,000 MILES. I RECENTLY PURCHASED NEW TIRES AND AN EXHAUST . DROPPED OF THE TRUCK AT THE MECHANIC TO HAVE ITEMS INSTALLED. RECEIVED A CALL THE NEXT MORNING THAT THERE WAS A PROBLEM, SO WENT IN TO SEE WHAT THE ISSUE WAS. TURNS OUT THE FRAME OF THE TRUCK HAS ROTTED ON BOTH THE PASSENGER AND DRIVERS SIDE, WHERE THE BED MEETS THE CAB. WHEN THEY TRIED TO LIFT THE TRUCK TO INSTALL THE TIRES THE TRUCK DIDN'T MOVE, THE LIFT JUST STARTED CRUSHING THROUGH THE FRAME RAIL. QUITE DEVASTATING NEWS TO RECEIVE SINCE THE TRUCK RUNS AND DRIVES GREAT, BUT IS NOW A BIG HUNK OF SCRAP. WORRISOME ALSO AS I HAD JUST TAKEN MY FAMILY ON A 7 HOUR TRIP IN THE TRUCK A MONTH EARLIER AND HATE TO CONSIDER WHAT COULD HAVE HAPPENED IF WE HAD BEEN INVOLVED IN AN ACCIDENT. I FEEL THAT IN THIS DAY AND AGE A 13 YEAR OLD TRUCK SHOULD NOT EXPERIENCE THIS ISSUE AND THE MANUFACTURER SHOULD STEP UP AND TAKE SOME RESPONSIBILITY FOR THEIR PRODUCT. BUILT FORD TOUGH. YEAH, RIGHT.