NHTSA Complaint #10994175 — 2013 HYUNDAI SANTA FE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 10994175
Vehicle 2013 HYUNDAI SANTA FE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 70,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NJ

Consumer Description

I HAVE BROUGHT THIS CAR TO MY LOCAL HYUNDAI DEALERSHIP AT LEAST 4 TIMES WITHIN THIS LAST YEAR WITH THE MOST RECENT TIME BEING ABOUT A MONTH AGO, ABOUT A KNOCKING NOISE COMING FROM MY ENGINE THAT WAS SO EXTREMELY LOUD WHEN DRIVING. THE CAR HESITATES AND/OR STALLS EVERYTIME THE KNOCKING NOISE IS PRESENT AND, EACH TIME I BRING IT TO THE SERVICE DEPARTMENT THEY TELL ME NOTHING IS WRONG WITH THE CAR. THE ONE TIME I BROUGHT THE CAR FOR THAT PROBLEM THEY TOLD ME IT WAS MY ROTORS THAT NEEDED TO BE RESURFACED AND CHARGED ME A FEW HUNDRED DOLLARS TO "FIX" IT ONLY TO ONE WEEK LATER HAVE THE KNOCKING PRESENT AGAIN. I DO NOT FELL SAFE IN THIS CAR DRIVING ALWAYS AFRAID THAT I'M GOING TO STALL OUT WHILE IM DRIVING ON THE PARKWAY OR ANY OTHER KIND OF HIGHWAY WHERE HIGH SPEEDS ARE PRESENT. ALSO, THREE THINGS WITHIN THE LAST MONTH THAT IS ELECTRICAL HAS COMPLETELY GONE ON THE CAR ONE AFTER ANOTHER. MY CAR IS ONCE AGAIN GETTING FIXED WHICH I WAS JUST INFORMED WILL BE ANOTHER FEW HUNDRED DOLLARS. MY CAR IS A 2013, I SHOULDNT BE HAVING THE PROBLEMS IM HAVING AND SHAME ON LESTER GLENN HYUNDAI FOR TELLING ME NUMEROUS TIMES NOTHING WAS WRONG WITH MY ENGINE WHEN THE EXACT PROBLEMS IM HAVING ARE IDENTICAL TO THE RECALL. ANY DOCUMENTATION YOU NEED IS AT THE DEALERSHIP IN THEIR COMPUTER SYSTEMS.

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