NHTSA Complaint #10994048 — 2016 SUBARU OUTBACK
UNKNOWN OR OTHER issue reported to NHTSA
Complaint Details
| ODI Number | 10994048 |
| Vehicle | 2016 SUBARU OUTBACK |
| Component | UNKNOWN OR OTHER |
| Date of Incident | |
| Date Filed | |
| Mileage | 100 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | CO |
Consumer Description
AT TIMES, NOT ALL TIMES, THE IGNITION SWITCH LOCKS UP AND YOU HAVE TO DO ALL KINDS OF THINGS TO GET FREED. IT HAS HAPPENED TO WIFE A FEW TIMES IN PLACES THAT IS NOT THE BEST PLACES. ALSO IN THE DARKS, IN PARKING LOTS, AT THE STORE. WE HAVE TAKEN IT BACK TO THE DEALER 3 OR 4 TIMES OVER THE SAME PROBLEM THEY SAY BECAUSE THEY CANNOT DUPLICATE THE PROBLEM THERE IS NO PROBLEM. MY WIFE HAS CALLED ROADSIDE ASSIST FOR HELP A FEW TIMES. WE FEEL THERE IS A PROBLEM AND FALLS ON DEAF EARS. WE THROUGH WE WERE BUYING A GOOD CAR AND OUR LAST CAR. MAYBE WE PICKED THE WRONG DEALERSHIP, THEY KNOW HOW TO SELL, TALK A GOOD STORY BUT DON'T KNOW HOW TO FIX THE PROBLEM. ALL WE HERE IS CANNOT DUPLICATE THE PROBLEM SO THERE IS NO PROBLEM. ALSO WE WERE TOLD TO LEAVE THE STEERING WHEEL IN THE 3 AND 9 0'CLOCK POSITION, BEFORE WE TURN THE IGNITION OFF AND IT HAS LOCKED UP THERE ALSO. HOW WOULD YOU LIKE TO HAVE YOUR WIFE AND YOUR KIDS BE STRANDED BECAUSE THE IGNITION LOCKED UP AND COULD NOT GET IT UNSTUCK? ALSO HAS STARTED THE CAR AND IT HAS DIE RIGHT A WAY THIS HAS HAPPEN A COUPLE OF TIMES.[ THERE WERE MORE TIMES THAN 1 ONE.] STATIONARY, CITY
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