NHTSA Complaint #10993774 — 2012 FORD FLEX

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10993774
Vehicle	2012 FORD FLEX
Component	ELECTRICAL SYSTEM
Date of Incident	October 14, 2016
Date Filed	June 7, 2017
Mileage	127,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NH

Consumer Description

DRIVING UP AN ON RAMP TO AN INTERSTATE, SUDDENLY ALL THE LIGHTS STARTED FLASHING ON THE DASHBOARD DISPLAY. I COULD NOT SEE ANY SPEED OR DRIVING INFORMATION. I PULLED OVER TO THE SIDE OF THE ROAD TURNED OFF THE VEHICLE AND IT WOULD NOT RESTART. NOTHING WOULD HAPPEN WHEN I TURNED THE KEY, DASHBOARD LIGHTS STILL FLASHED. CAR RESTARTED AFTER 5 MINUTES AND I DROVE IT DIRECTLY TO THE DEALERSHIP. BY THE TIME I ARRIVED AT GRAPPONE FORD IN CONCORD, NH MY DEALERSHIP THE DASHBOARD LIGHTS WERE AGAIN FLASHING AND I COULD NOT SEE ANY DATA.

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