NHTSA Complaint #10700853 — 2012 FORD FLEX

THE RIGHT REAR DOOR SENSOR SAYS THAT THE DOOR IS OPEN WHEN IT IS NOT. USED TO BE ABLE TO TRY TO CLOSING IT A FEW TIMES BUT THAT NO LONGER WORKS. NOW I CANNOT LOCK MY CAR BECAUSE MY CAR ALARM KEEPS GOING OFF THINKING THAT SOMEONE IS TRYING TO OPEN THE DOOR. WHEN I CALLED THE DEALERSHIP ABOUT IT, THEY SAID "I KNOW EXACTLY WHAT YOU ARE TALKING ABOUT". I RECEIVED AN ESTIMATE OF APPROXIMATELY $300 TO GET IT FIXED - EVEN THOUGH THERE IS REALLY NOTHING WRONG AT ALL - THE DOOR IS CLOSED. IT HAS NOW HAPPENED APPROXIMATELY THREE TIMES WITH THE RIGHT FRONT DOOR. THIS SHOULD BE A RECALL. *TR