NHTSA Complaint #10993693 — 2004 HONDA PILOT

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	10993693
Vehicle	2004 HONDA PILOT
Component	SEATS
Date of Incident	June 6, 2017
Date Filed	June 7, 2017
Mileage	140,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

MY HUSBAND (195 LBS) REACHED IN HIS POCKET TO GET HIS WALLET AND THE METAL BRACE HOLDING THE SEAT BROKE. THE SEAT IS NOW NOT STILL WHEN DRIVING. WHAT WORRIES ME IS, WHAT IF I HAD BEEN IN AN ACCIDENT? THE AFOREMENTIONED BRACE SHOULD HOLD UNDER MUCH MORE RIGOROUS SITUATIONS. THERE APPEARS TO BE A LOT OF 2004 HONDA PILOTS WHO HAVE EXPERIENCED THIS EXACT SAME BREAK, AS NOTED ONLINE. THIS IS A VERY SERIOUS FLAW AND SHOULD BE FIXED BY THE MANUFACTURER AT THEIR EXPENSE. PER ONLINE COMMENTS, THE DEALERSHIP IS CHARGING $1200 TO FIX A PROBLEM THAT SHOULD NEVER HAVE FAILED. I AM BRINGING MY CAR IN FOR ASSESSMENT ON MONDAY, JUNE 12, 2017, AT 1:00P.

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