NHTSA Complaint #11286727 — 2004 HONDA PILOT

SEATS issue reported to NHTSA

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Complaint Details

ODI Number	11286727
Vehicle	2004 HONDA PILOT
Component	SEATS
Date of Incident	November 27, 2019
Date Filed	December 3, 2019
Mileage	247,371 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CO

Consumer Description

UPON ENTERING THE VEHICLE AND SITTING IN THE DRIVER'S SEAT, I HEARD A LOUD POP AND THEN NOTICED THAT THE SEAT WAS EXTREMELY LOOSE AND WOULD ROCK BACKWARDS AS IF SOMETHING WAS BROKEN. I REMOVED THE SIDE COVER AND FOUND THAT THERE WAS A FAILED SEAT MOUNT BRACKET THAT HAD BROKEN IN HALF. THE VEHICLE IS CURRENTLY UNDRIVEABLE UNTIL THE SEAT IS FIXED SINCE THE SEAT SWAYS BACKWARDS ON ACCELERATION WHICH COULD LEAD TO AN ACCIDENT. I AM NOT AWARE OF ANY ACTIVE RECALL FOR THIS ISSUE BUT I BELIEVE IT SHOULD BE INVESTIGATED AS IT IS A MAJOR SAFETY CONCERN!

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