NHTSA Complaint #10993537 — 2013 CADILLAC SRX

TL* THE CONTACT OWNS A 2013 CADILLAC SRX. WHILE THE VEHICLE WAS PARKED AND THE REAR HATCH WAS OPEN, THE REAR HATCH CLOSED UNEXPECTEDLY ON THE CONTACT. THE CONTACT WAS NOT INJURED AND WAS ABLE TO MOVE OUT OF THE WAY BEFORE THE HATCH CLOSED COMPLETELY. THE CONTACT STATED THAT A DIAGNOSTIC TEST AND REPAIR APPOINTMENT WERE SCHEDULED WITH RILEY CHEVROLET BUICK GMC CADILLAC (LOCATED AT 2033 CHRISTY DR, JEFFERSON, MO 65101 (573) 298-6142) FOR JUNE 7, 2017. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 29,500. UPDATED 07/19/17*LJ *JS