NHTSA Complaint #10992690 — 2004 MERCURY MONTEREY

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10992690
Vehicle	2004 MERCURY MONTEREY
Component	POWER TRAIN
Date of Incident	November 1, 2016
Date Filed	June 1, 2017
Mileage	148,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

I PURCHASED THE 2004 MERCURY MONTEREY IN FEBRUARY OF 2016. I BEGAN TO HAVE ISSUES AROUND NOVEMBER OF 2016 WITH LOSS OF POWER WHILE DRIVING, OR EXCELLERATING. THE VEHICLE SEEMS TO HAVE ISSUES AFTER IT HAS BEEN DRIVEN FOR MORE AT LEAST 30 MINUTES. I BELIEVE IT IS THE TORQUE CONVERTER, AFTER READIN ABOUT ISSUES WITH THIS MODEL. I CHECKED AND THE CONVERTER WAS REPLACED IN 2013. I HAVE READ MANY CASES WHERE THESE VEHICLES CONTINUE TO HAVE SIMILAR ISSUES AFTER THE RECALL HAS BEEN COMPLETED.

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