NHTSA Complaint #10992569 — 2014 JEEP CHEROKEE

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number	10992569
Vehicle	2014 JEEP CHEROKEE
Component	POWER TRAIN
Date of Incident	May 30, 2017
Date Filed	May 31, 2017
Mileage	21,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

TL* THE CONTACT OWNS A 2014 JEEP CHEROKEE. WHILE DRIVING 50 MPH, THE VEHICLE STALLED WITHOUT WARNING AND THE "SERVICE TRANSMISSION" WARNING MESSAGE APPEARED. IN ADDITION, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE, BUT THE FAILURE RECURRED APPROXIMATELY TEN MINUTES LATER. THE CONTACT STATED THAT THE REAR TIRES MADE GRINDING AND HAMMERING NOISES AS WELL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT LEFT A MESSAGE WITH STUART CHRYSLER, DODGE, JEEP, RAM (800 SERRAMONTE BLVD IN COLMA, CA 94014), BUT THE CALL WAS NOT RETURNED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 21,600.

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