NHTSA Complaint #10992528 — 2011 HONDA CR-V AIR BAGS

Complaint Details

ODI Number	10992528
Vehicle	2011 HONDA CR-V
Component	AIR BAGS
Date of Incident	February 2, 2017
Date Filed	May 31, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

LETTER FROM CONGRESSMAN SCHIFF ON BEHALF OF CONSTITUENT RE 2011 HONDA CRV AIRBAG EXPLODED TOTALING HER CAR. *LD THE CONSUMER THE CONSUMER RECEIVED A RECALL NOTICE IN AUGUST OF 2016 FOR THE VEHICLE'S AIRBAGS. THE RECALL REQUESTED FOR THE CONSUMER TO RETURN A POST CARD THEN THE DEALER WOULD SCHEDULE AN APPOINTMENT. THE DEALER NEVER RESPONDED WITH A DATE AND TIME. THE AIRBAG EXPLODED ON FEB 2, 2017, WITHOUT A REASON CAUSING BRIGHT COLORED BRUISING ON THE CONSUMERS ARMS AND CHEST, AND A BROKEN HAND. THE VEHICLE WAS TOTALED. THE MANUFACTURER REFUSED TO PULL THE SRS CODES FROM THE VEHICLE RENDERING, THE CONSUMER UNABLE TO COMPLETE THE INSURANCE CLAIM. *JS

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