NHTSA Complaint #10991967 — 2016 RAM 1500

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number	10991967
Vehicle	2016 RAM 1500
Component	SUSPENSION
Date of Incident	May 20, 2017
Date Filed	May 28, 2017
Mileage	324 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	RI

Consumer Description

BRAND NEW 2016 RAM 1500 EXPRESS 4X4, REGULAR CAB, SHORT BED. I DID THE 300 MILE BREAK AS SPECIFIED BY RAM. FIRST TIME I GET IT TO ABOUT 65+, PARTICULARLY BETWEEN 68 AND 73 MPH IT SHAKES AND SHIMMY'S BAD. VIBRATION IS IN THE SEATS, FLOOR, AND CONSOLE BUT IS NOT TRANSMITTED TO THE STEERING WHEEL. I BROUGHT TO BACK TO THE DEALER WITH 380 MILES ON IT, THEY ROAD FORCED BALANCED THE WHEELS, SAID THEY WERE OFF. ALSO STATED THAT, IN WRITING THAT IT STILL SHIMMIES'S SLIGHTLY. THAT IS AN UNDERSTATEMENT. BRINGING IT BACK FOR SECOND VISIT.

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