NHTSA Complaint #10991157 — 2005 FORD FREESTAR SEATS

Complaint Details

ODI Number	10991157
Vehicle	2005 FORD FREESTAR
Component	SEATS
Date of Incident	January 1, 2016
Date Filed	May 23, 2017
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

"REAR SEAT LATCHES SUBJECT TO CORROSION". AFTER ORIGINAL SALE, THIS VAN WAS MODIFIED BY RIDE-AWAY(RICHMOND) TO TRANSPORT WHEELCHAIR-DEPENDENT PASSENGERS IN THE REAR AREA. THE ENTIRE FLOOR OF THE VEHICLE WAS LOWERED, FUEL TANK ETC. MOVED TO BELOW REAR SEAT AREA, AND A HINGED BENCH SEAT WAS INSTALLED OVER THE SPARE TIRE COMPARTMENT. THE ORIGINAL REAR SEATS NO LONGER EXIST, NOR DO THEIR ATTACHING POINTS. THE CAR WAS SERVICED AT BATTLEFIELD FORD, MANASSAS, VA., ON AT LEAST THREE OCCASIONS WHEREIN THEY WERE REQUESTED TO REMOVE THIS VEHICLE FROM THE REAR SEAT LATCH REPLACEMENT RECALL. BATTLEFIELD FORD HAS ELECTED NOT TO COMPLY, AND I KEEP GETTING NOTICES OF NON-COMPLIANCE WITH THE RECALL. HELP!

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