NHTSA Complaint #10990883 — 2011 FORD ESCAPE

WHILE DRIVING AT ABOUT 30 MPH, MY CAR JUST LOST POWER AND BEGAN COASTING. THE ONLY LIGHTS OR INDICATORS ON THE DASH WAS THE WRENCH SYMBOL. THE CAR WOULD START UP AGAIN AND RUN BUT IT REPEATED THE LOSS OF POWER SEVERAL TIMES...AT ANY SPEED, AT ANY TIME! (25-65MPH) TWICE ON THE HIGHWAY IN FAST TRAFFIC! WENT TO THE FORD DEALER BY ME AND THEY REPAIRED THE THROTTLE CONTROL/POWER TRAIN MODULE AT NO COST TO ME. APPARENTLY A RECALL WAS IN PLACE. THIS WAS A PARTICULAR PROBLEM WITH MANY FORD VEHICLES I FOUND OUT WHILE DOING RESEARCH! THIS WAS IN SEPT/OCT OF 2015 AND TODAY IT HAS HAPPENED TO ME AGAIN...TWICE IN ONE HOUR. (MAY 22, 2017) MY 2011 FORD ESCAPE V6 IS NOW BACK AT THE SAME DEALER. I AM BEING TOLD THAT I WILL HAVE TO PAY FOR ALL DIAGNOSTIC CHECKS AND THE LABOR AND PARTS. I SHOULD NOT HAVE TO BE DEALING WITH THIS SAME EXACT ISSUE ONLY 19 MONTHS LATER. I WAS TOLD THAT THE DEALERSHIP WAS BOOKED SOLID FOR TWO DAYS AND THEY COULD GET ME IN ON THE THIRD DAY. I AM SINGLE AND ON PARTIAL DISABILITY AND CANNOT AFFORD A HUGE BILL FOR THE CAR OR TO MISS WORK. CERTAINLY NOT WITH SOMETHING THAT I DID NOT CAUSE. THIS IS THE SECOND TIME WITH THE EXACT SAME ISSUE! I HAVE ALL OF THE NECESSARY MAINTENANCE DONE ON MY VEHICLE AND TAKE EXCELLENT CARE OF IT. IF NEED BE, THE DEALER HAS ALL OF MY ORIGINAL INFORMATION ON THE WORK AND REPAIRS AND THEY HAVE MY VEHICLE NOW AND I AM HOPING THAT THEY WILL GET TO LOOK AT IT TODAY. THEY SAID THAT I COULD RENT A CAR TOO! ONLY $30 A DAY! NOT! PLEASE HELP! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'*JB