NHTSA Complaint #10990865 — 2013 CADILLAC XTS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number 10990865
Vehicle 2013 CADILLAC XTS
Component UNKNOWN OR OTHER
Date of Incident
Date Filed
Mileage 68,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

WHILE DRIVING ON EXPRESSWAY GOING APPROXIMATELY 70 MPH SUNROOF GLASS SUDDENLY EXPLODED OUT OF NOWHERE, GLASS SHATTERED AND SPREAD ALL THROUGHOUT MY CAR DROPPING ONTO MYSELF MY WIFE AND MY CHILDREN. THERE WAS A LOUD BOOM FROM THE GLASS SHATTERING WHICH WAS VERY STARTLING WHILE DRIVING. MAJOR CONCERN IS THAT THERE COULD HAVE BEEN AN ACCIDENT FROM LOSS OF CONTROL OF THE VEHICLE. THE WEATHER WAS CLOUDY AND TEMPERATURE WAS ABOUT 60 DEGREES. NO DEBRIS PRESENT, THERE WAS NO CAR IN FRONT OF ME OR TO THE SIDE OF ME. I WAS NOT GOING UNDER AN UNDERPASS. FROM THE STARTLING NOISE THERE COULD HAVE BEEN AN ACCIDENT WHICH MAY HAVE CAUSED ME OR MY FAMILY HARM OR DEATH. I BELIEVE THESE SUNROOFS NEED ANOTHER LOOK.

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