NHTSA Complaint #10990852 — 2013 FORD EXPEDITION

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10990852
Vehicle	2013 FORD EXPEDITION
Component	ENGINE
Date of Incident	August 19, 2016
Date Filed	May 22, 2017
Mileage	72,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MT

Consumer Description

WHILE IN MOTION ON AN OREGON COASTAL HIGHWAY AT ABOUT 35 MPH VEHICLE HESITATED MADE A LOUD NOISE AND QUIT. AT THE TIME VEHICLE HAD ABOUT 72000 MILES ON IT, AND NEVER GAVE A WARNING INDICATOR, SHOWING ANYTHING WAS WRONG. AS A RESULT THE ENGINE HAD TO BE REPLACED. THE ONLY INDICATOR THE SERVICING DEALER PROVIDED REGARDING THE FAILURE WAS A MISFIRE IN NUMBER 3. THE PRODUCT IS DEFECTIVE EITHER IN CONSTRUCTION OR SOFTWARE AS NON WARNING WAS GIVING THAT ANYTHING WAS WRONG. PREVIOUSLY ON 2 DIFFERENT OCCASIONS AT 2 DIFFERENT LOCATIONS I TOOK VEHICLE IN BECAUSE IT SEEMED TO BE IDLING LOW AND BOTH DEALERS STATED NOTHING WRONG.

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