NHTSA Complaint #10986132 — 2011 MAZDA CX-7 SUSPENSION

Complaint Details

ODI Number	10986132
Vehicle	2011 MAZDA CX-7
Component	SUSPENSION
Date of Incident	May 17, 2017
Date Filed	May 17, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CT

Consumer Description

I FILED A COMPLAINT ON 05/02/17 STATING THAT RECALL 9716H HAS NOT BEEN COMPLETED. I HAVE CALLED MY SELLING DEALER SEVERAL TIMES ONLY TO BE TOLD THE PARTS ARE NOT AVAILABLE. THE RECALL LETTER I RECEIVED FROM MAZDA STATES THE RECALL IN QUESTION SHOULD BE COMPLETED IN A REASONABLE TIME, I DO NOT ACCEPT THE TIME TO DATE IS REASONABLE. I RECEIVED THE RECALL NOTICE DATED OCTOBER 2016. SEVEN MONTHS LATER THE PARTS ARE STILL NOT AVAILABLE. THIS IS TOTALLY INACCEPTABLE. THE RECALL LETTER ALSO STATES THIS IS A SAFETY ISSUE THAT COULD CAUSE LOSS OF CONTROL AND RESULT IN A CRASH. I DID CALL WITH A COMPLAINT ON 05/02/17 ODI 10983032, BUT CAN NOT FIND THIS ON LINE.

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