NHTSA Complaint #10986009 — 2012 GMC ACADIA STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10986009
Vehicle	2012 GMC ACADIA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	May 11, 2017
Date Filed	May 16, 2017
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2012 GMC ACADIA. THE CONTACT'S VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE). AFTER OPENING THE LIFTGATE, IT FELL WITHOUT WARNING. THE LIFTGATE STRUCK THE CONTACT'S HEAD AND KNOCKED HIM UNCONSCIOUS. THE CONTACT WAS TAKEN TO THE HOSPITAL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000. UPDATED 07/13/17*LJ THE CONSUMER STATED THE MANUFACTURER WAS NOTIFIED. UPDATED 08/29/2017*JS

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