NHTSA Complaint #10807421 — 2012 GMC ACADIA STRUCTURE:BODY:HATCHBACK/LIFTGATE

Complaint Details

ODI Number	10807421
Vehicle	2012 GMC ACADIA
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE
Date of Incident	November 18, 2015
Date Filed	November 30, 2015
Mileage	51,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

TL* THE CONTACT OWNS A 2012 GMC ACADIA. WHILE THE VEHICLE WAS PARKED WITH THE LIFTGATE OPEN, THE LIFTGATE INDEPENDENTLY CLOSED. IN ADDITION, THE CONTACT STATED THAT THE LIFTGATE WAS ACTIVATED BUT IT FAILED TO REMAIN IN THE UPRIGHT POSITION. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V415000 (STRUCTURE) BUT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 51,000.

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