NHTSA Complaint #10985752 — 2013 CHRYSLER 200

WHEN I PURCHASED THE VEHICLE IN 2013 IT WAS CONSIDERED USED AT THE DEALER AND SOON AFTER PURCHASING IT THE PASSENGER SEAT BELT WOULD NOT UNBUCKLE WHEN THE PASSENGER PRESSED THE RED BUTTON TO UNLATCH THE BELT. QUITE A FEW TIMES THE PASSENGER HAD TO LITERALLY CLIMB OUT FROM UNDER THE SEAT BELT TO GET OUT OF THE VEHICLE AND IF IT WAS STILL LATCHED I REALLY HAD TO PULL HARD TO GET IT TO UNBUCKLE. SOMETIMES ON LONG TRIPS I WOULD MAKE THE PASSENGER SIT IN THE BACK SEAT BECAUSE THIS BECAME QUITE AN ISSUE. SOMETIMES IT WOULD UNBUCKLE AS IT SHOULD HAVE AND OTHER TIMES I FOUGHT WITH IT SO HARD I NEVER THOUGHT IT WOULD UNBUCKLE. OF COURSE THIS WOULD HAPPEN WHEN THE CAR WAS STATIONARY BUT GETTING READY TO DRIVE WITH EVERYONE PUTTING ON THEIR SEAT BELTS AND IT WOULD ONLY BE THE OCCUPANT SEAT BELT THAT WOULD DO THIS WHEN I PARKED AND EVERYONE WAS DEPARTING THE VEHICLE. THE SEAT BELT WOULD NOT UNBUCKLE. I RECEIVED A RECALL NOTICE FOR THIS PROBLEM WITHOUT HAVING A SOLUTION ON OR NEAR THE RECALL DATE OF SEPTEMBER 13, 2016.. I HAVE BEEN CHECKING THE RECALLS.MOPAR.COM SITE AND THERE IS STILL NO SOLUTION. IF THERE WAS ANY KIND OF ACCIDENT WHERE THE OCCUPANT COULD NOT GET THE SEAT BELT UNBUCKLED AND THE AIRBAG NOT DEPLOYING IT COULD BE SEROUS IF NOT DEADLY. I HAVE THE ORIGINAL RECALL NOTICE AND A RECENT UPDATE STATING THE THEY STILL DO NOT KNOW HOW TO FIX THIS PROBLEM. WHO SENDS OUT A RECALL NOTICE WITHOUT A SOLUTION? THAT WORRIED ME RIGHT AWAY. I FEEL THEY SHOULD HAVE GIVEN THE PEOPLE THAT RECEIVED THIS RECALL NOTICE A SOLUTION RIGHT AWAY THERE ARE PEOPLE THAT HAVE MIGHT HAVE BEEN SERIOUSLY INJURED OR EVEN DIED BECAUSE OF THIS. THIS RECALL IS SOMETHING THAT THEY STATED IF SOMEONE OTHER THAN THE DEALER FIXED THE PROBLEM IT WOULD STILL HAVE TO GO TO THE DEALER TO MAKE SURE IT WAS FIXED CORRECTLY. IT STARTED HAPPENING RIGHT AWAY AND MAYBE THATS WHY IT WAS BACK AT THE DEALER.