NHTSA Complaint #10985750 — 2011 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES. THERE HAD BEEN MULTIPLE FAILURES CONCERNING THE SIX MANUFACTURER RECALLS THAT THE VEHICLE WAS INCLUDED IN, AND THE CONTACT WAS UNCERTAIN OF WHEN THE DEALER WOULD PROVIDE A REMEDY AND THE PARTS. THE STEERING WHEEL MADE AN ABNORMAL NOISE AND THE ENGINE HAD AN INTERNAL FAILURE, IN WHICH METAL FRAGMENTS WERE RELEASED, AND THERE WAS A LOSS OF OIL. THE CONTACT WAS UNABLE TO DETERMINE WHAT CAUSED THE OIL TO LOWER AND THE PREMATURE FAILURE OF THE ENGINE. THE ENGINE ASSEMBLY WAS REPLACED BY AN INDEPENDENT MECHANIC. THE DEALER HAD BEEN UNCLEAR AS TO WHEN THE REMEDY AND PARTS WOULD BE AVAILABLE. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 16V190000 (STEERING), 17V152000 (SEAT BELTS), 15V759000 (SERVICE BRAKES, HYDRAULIC), 15V568000 (ENGINE), 14V433000 (SERVICE BRAKES, HYDRAULIC) AND 10V457000 (STEERING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.