NHTSA Complaint #10985725 — 2001 TOYOTA TACOMA

THE FRAME HAS RUSTED THROUGH RIGHT IN FRONT OF THE RIGHT REAR SPRING MOUNT. THIS VEHICLE WAS CALLED BACK BY TOYOTA FOR POOR CORROSION PROTECTION OF THE FRAME. THEY SPRAYED THE OUTSIDE OF THE FRAME WITH AND UNDERSCORING BUT DID NOT TREAT THE INSIDE OF THE BOXED SECTIONS OF THE FRAME.THEY DID NOT PROTECT THE FRAME AS THEY LED ME TO BELIEVE. THEY ARE REFUSING TO CORRECT THEIR MISTAKE. I TOOK THE TRUCK BACK TO THEM WHEN THEY INFORMED ME OF THE PROBLEM TO HAVE THEM CORRECT IT, BUT THEY DID NOT CORRECT IT. MERELY COVERED IT UP. I'V E CONTACTED BOTH TEAM TOYOTA IN LANGHORNE PA AND TOYOTA USA. THEY HAVE BOTH IGNORED MY ISSUE. THIS FRAME ISSUE IS DANGEROUS AND THEY'RE LEFT THEIR CUSTOMERS DRIVE UNSAFE TRUCKS KNOWING T H E PROBLEM EXISTS. THEY KNOW OF THE PROBLEM , THEY CREATED THE PROBLEM AND THEY ARE PUTTING MANY LIVES IN DANGER EVERY DAY. THESE VEHICLES NEED TO BE REPAIRED OR THE OWNERS NEED TO BE PROPERLY COMPENSATED. IT'S ALL ABOUT THEIR PROFITS. THEY'VE PUT MONEY AND DOING THE RIGHT THING IN FRONT OF LIVES LIKE MINE. PLEASE ASK TOYOTA TO CORRECT THIS PROBLEM. THANKS FOR YOUR TIME. *CN