NHTSA Complaint #11389962 — 2001 TOYOTA TACOMA STRUCTURE:BODY

Complaint Details

ODI Number	11389962
Vehicle	2001 TOYOTA TACOMA
Component	STRUCTURE:BODY
Date of Incident	January 25, 2021
Date Filed	January 26, 2021
Mileage	146,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I BROUGHT MY 2001 TOYOTA TACOMA FOR AN INSPECTION IN JANUARY 2020 AND DISCOVERED THE FRAME WAS ROTTED AND IT IS UNSAFE TO DRIVE. I CONTACTED EMPIRE TOYOTA SERVICE AND WAS TOLD THAT THE CAMPAIGN TO FIX THIS ISSUE EXPIRED SEVERAL YEARS AGO AND I WOULD HAVE TO PAY TO HAVE THIS FIXED. I WAS NEVER NOTIFIED OF THIS CAMPAIGN NOR WAS MY HUSBAND WHO WAS THE PREVIOUS OWNER. I HAVE DISCOVERED THAT MANY OTHER TACOMA OWNERS ARE IN THE SAME PREDICAMENT. THIS IS AN EXPENSIVE FIX THAT I CANNOT AFFORD. TOYOTA NEEDS TO STEP UP AND MAKE THIS A RECALL TO BE FIXED REGARDLESS OF TIMEFRAME.

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