NHTSA Complaint #11616924 — 2001 TOYOTA TACOMA
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11616924 |
| Vehicle | 2001 TOYOTA TACOMA |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | NE |
Consumer Description
We purchased a 2001 Toyota Tacoma Prerunner from a used car lot in Omaha NE. We have had it for 3 months and recently had a mechanic look over the vehicle for repairs. The mechanic indicated the frame is rusted through and the truck is unsafe to drive. The mechanic indicated that there was a recall on the frames possibly, so we followed up with Toyota. Toyota told me that there is no frame recall, but instead they did a "Customer Support Program" in relation to the frame, but it had expired. Toyota told us there is nothing they can do for us. My concern is that Toyota has a known issue, a safety issue, concerning their vehicles but will not rectify it. I would like Toyota to be held liable for their substandard product, no matter how long it has been. A quick Google search about Toyota and recalls is that they are not good at reporting them to you, or their service centers are not good at making sure all recalls are taken care of, and I feel that this is something that needs to be investigated - and in my case, rectified.
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