NHTSA Complaint #10985085 — 2015 CHEVROLET CHEVEROLET SS

STEERING issue reported to NHTSA

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Complaint Details

ODI Number	10985085
Vehicle	2015 CHEVROLET CHEVEROLET SS
Component	STEERING
Date of Incident	April 8, 2017
Date Filed	May 12, 2017
Mileage	16,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

TL* THE CONTACT OWNS A 2015 CHEVROLET SS. WHILE DRIVING 50 MPH, THE STEERING SEIZED WITHOUT WARNING. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED NORMALLY. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE STEERING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER OFFERED TO BUY BACK THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 16,000. THE VIN WAS NOT AVAILABLE.

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