NHTSA Complaint #11586862 — 2015 CHEVROLET CHEVEROLET SS

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11586862
Vehicle 2015 CHEVROLET CHEVEROLET SS
Component SUSPENSION
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

Noticed a noise in the front suspension and took it in to dealership to get looked at. Dealership inspected and told me some internal component of the strut had failed and it wasn't operating correctly. I asked if I could just continue to drive it and they told me it could be a safety issue if I didn't get it fixed. My vehicle only has 39,000 miles and I found it very odd for this component to fail with such low mileage. After doing a little research, it turns out there are many reports of both the front and rear suspension components failing on these vehicle when they were not very old and had low mileage. I got it fixed and don't have the component in my possession. Dealership told me it was a safety issue. The component has not been inspected. No warning lamps, messages or other symptoms of the problem prior to the failure.

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