NHTSA Complaint #10984637 — 2013 FORD EDGE

THE FORD EDGE HAS DEVELOPED A PROBLEM WITH THE PDU UNIT WHICH ACTUALLY FAILED. ACCORDING TO THE FORD MECHANICS THIS IS A CHRONIC PROBLEM WITH SOME OF THE FAILURES CAUSING THE UNITS TO SPLIT OPEN REDENDERING THE VEHICLE INOPERABLE. IF THE VEHICLE CANNOT BE DRIVEN IF FAILURE OCCURS WHEN DRIVING IT COULD EASILY CAUSE AN ACCIDENT IN SOME CIRCUMSTANCES. LUCKILY IF ONE IS VERY OBSERVANT AND NOTICES THE UNIT LEAKING OIL AND GET IT CHECKED OUT IT CAN BE REPLACED PRIOR TO TOTAL FAILURE. WHEN THE LEAK WAS SEEN ON OUR GARAGE FLOOR I GOT IT CHECKED OUT. NOT KNOWING WHAT WAS WRONG THE VEHICLE WAS TAKEN ON A TRIP PRIOR TO GETTING IT CHECKED OUT AND LUCKILY DID NOT FAIL DURING THE 400 MILE TRIP. WHEN WE GOT HOME THE UNIT WAS LEAKING ALOT AND WAS TOLD NOT TO DRIVE IT UNTIL THE REPLACEMENT WAS INSTALLED. THE DEALER FOUND THAT THERE WERE NO REPLACEMENTS IN THE FORD WAREHOUSE SYSTEM AND THAT IT COULD TAKE 2 TO 3 WEEKS TO GET IT IN. THIS REAFFIRMS THAT ALOT OF THESE UNITS ARE FAILING AND WILL CONTINUE TO FAIL UNTIL A MORE PERMANENT IS MADE. REPLACING A BAD PART DESIGN WITH THE SAME THING IS NOT A PERMANENT FIX, JUST A BAND-AID WHICH ONLY DELAYS ANOTHER FAILURE.