NHTSA Complaint #10984452 — 2000 FORD TAURUS SUSPENSION

Complaint Details

ODI Number	10984452
Vehicle	2000 FORD TAURUS
Component	SUSPENSION
Date of Incident	July 15, 2004
Date Filed	May 9, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

TL* THE CONTACT OWNS A 2000 FORD TAURUS. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V332000 (SUSPENSION), BUT THE CONTACT WAS NOT NOTIFIED. AFTER AN OIL CHANGE, THE DEALER DIAGNOSED THAT THE STRUTS WERE BENT WITH EXTENSIVE CORROSION ON THE SPRING COILS AND STRUTS. THE DEALER FAILED TO INDICATE IF THEY WOULD PROVIDE THE RECALL REPAIR FOR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

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