NHTSA Complaint #10825359 — 2000 FORD TAURUS

I WAS DRIVING MY 2000 FORD TAURUS DOWN THE HIGHWAY AT 70 MPH WITH MY WIFE AND SMALL CHILD, ON OUR WAY TO CHURCH, WHEN THE PASSENGER SIDE SPRING BROKE AND NEARLY PULLED OUR CAR INTO A GUARD RAIL AND OFF A BRIDGE. THIS HAPPENED SOMETIME IN 2004 AND I CAN STILL REMEMBER THE EXACT LOCATION ON HWY 59. IT'S A DAY I DOUBT I EVER FORGET. I REMEMBER THE MECHANIC TELLING ME A FRONT SPRING SHOULD NEVER FAIL. HE SAID THERE WERE NO CURRENT RECALLS, SO I WAS STUCK WITH THE BILL. I REMEMBER BEING FURIOUS WITH FORD NOT ONLY BECAUSE MY FAMILY NEARLY DIED, BUT BECAUSE THEY WOULDN'T OWN UP TO SOMETHING THAT SHOULD NEVER HAPPEN. HERE IT IS NEARLY 12 YEARS LATER, AND I FOUND AN INVOICE FROM 2008 FOR NEW STRUTS AND SWAY BARS THAT COST ME NEARLY $1,000. I CAN'T HELP BUT THINK THAT BILL WAS SOMEHOW RELATED TO WHAT HAPPENED WHEN MY SPRING BROKE IN 2004, BUT MAYBE NOT. BASED ON THE NUMBER OF COMPLAINTS, I FEEL IT IS TIME FOR THE RECALL TO BE EXPANDED TO INCLUDE OTHER FORD OWNERS, ESPECIALLY SINCE WE ARE ALL DEALING WITH THE SAME EXACT ISSUE. I HAVE SUBMITTED A COMPLAINT TO FORD 1-800-392-3673 AND I BELIEVE MY NEXT STEP WITH BE THE FTC 1-877-382-4357. THIS IS AN OBVIOUS WRONG THAT NEEDS TO BE MADE RIGHT.