NHTSA Complaint #10984412 — 2012 LEXUS ES

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number	10984412
Vehicle	2012 LEXUS ES
Component	AIR BAGS
Date of Incident	May 9, 2017
Date Filed	May 9, 2017
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TAKATA INFLATORS WE HAVE NOT HAD ANY PROBLEMS TO DATE WITH THIS ISSUE. WE USE THIS CAR FOR FAMILY TRANSPORTATION AND BASED ON THE SUMMARY AND RISK STATEMENTS FOR NHTSA RECALL NUMBER 17V006 ARE RELUCTANT TO ALLOW ANYONE TO SIT IN THE FRONT PASSENGER SEAT. WE UNDERSTAND THAT THE RELATIVELY RECENT ISSUE OF JAN 09, 2017 MAY NOT ALLOW A REMEDY TO BE EXECUTED YET. HOWEVER, CAN YOU HELP EXPEDITE THIS RESOLUTION OR AT LEAST PROVIDE SOME IDEA OF HOW LONG IT MAY TAKE TO FIX IT. IT IS A TERRIBLE INCONVENIENCE TO ONE OF OUR MOST BASIC MODES OF TRANSPORTATION. THANK YOU.

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#11363245 — October 7, 2020 — I RECEIVED A LETTER TO TAKE THE VEHICLE TO NEAREST DEALER FOR AIR BAG RECALL REPLACEMENT PROCESS, AND I CALLED AND IN...

#11290583 — December 21, 2019 — LIGHT CAN ON AND OFF 12/20/2019 WHEN I WAS DRIVING, I PULL INTO PARKING LOT AND CUT OFF ENGINE...WAITED A FEW MINUTES...

#11054884 — December 15, 2017 — THE LEXUS DEALERSHIP IS UNABLE TO ACQUIRE A REPLACEMENT AIR BAG FOR MY CAR. I HAVE BEEN TOLD NOT TO CARRY PASSENGERS ...

#11039722 — October 25, 2017 — RECALL

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